Terms of service

These terms govern the provision of digital services by Unlimiq / LIGHTZONE SOLUTION LTD (“we”, “us”) to you as a client (“you”). By instructing us to commence work, you accept these terms unless superseded by a signed master services agreement.

The scope of each engagement is defined in a proposal, statement of work, or order form. Any change requires written agreement, including impact on timeline and fees.

Fees are invoiced according to the schedule in your agreement. Unless stated otherwise, invoices are due within fourteen (14) days. We may pause work for accounts more than thirty (30) days overdue.

You will provide timely access to stakeholders, brand assets, accounts, and technical dependencies required for delivery. Delays on your side may shift timelines proportionally.

Each party will protect the other’s confidential information with reasonable care and use it only for the engagement. Exceptions apply to information that is public, independently developed, or legally required to be disclosed.

Where we process personal data on your behalf, the parties will document roles and obligations consistent with UK GDPR. We will assist with reasonable security and breach-notification steps where applicable.

We warrant services with professional skill and care. Except as expressly stated, services are provided “as is” to the fullest extent permitted by law.

Either party may terminate for material breach if uncured within thirty (30) days of written notice. Sections on confidentiality, payment, and liability survive termination.

These terms are governed by the laws of England and Wales, and the courts of London shall have exclusive jurisdiction, subject to mandatory provisions of applicable law.